Class cancellations are accepted without penalty up to 12 hours before class. For cancellations with less than 12 hours notice, your class will be forfeited. If you are a member, you will be charged a $12 late cancellation fee.
All sales are final. We do not accept refunds on any purchases or transfers.
• Cell phone use is permitted in the reception area only during class.
Video Recording or Photo
Video recording is allowed with consideration for others around you. Please do not record instructors or other students without their consent.
Must be 18 years of age or older to participate. Students under the age of 18 will be considered on a case-by-case basis and a waiver must be signed by a parent or legal guardian.
Drug / Alcohol Policy
Please notify your instructor as soon as possible if you will be up to 10 minutes late for class. If you arrive 10 minutes after class has started, we cannot allow you to participate for safety precautions and a refund will not be offered.
All payments are due at the time of booking. Classes, lessons, rentals and parties are not confirmed until payment is received.
• Cancellation of Membership: After the initial four-month commitment for membership, recurring memberships can be cancelled with 30 days notice.
Class Pack Policies
• Class Packs expire after 12 months after purchase.
All classes must have a minimum of three students in order to proceed. If class registration falls below this minimum, the class will be cancelled and you will be notified at least 12 hours prior. If you purchased a single class, this will be refunded back to you. If you purchased a Class Pack, this will be added back to your account.
New Student Policies
For the safety of our instructors and students, we reserve the right to dismiss any student or participant who is violating our safety or non-discrimination policies.
If you do not show up for a class, one class credit will be removed from your Class Pack. For members, a $12 late cancel fee will be charged to your account.
Raven Studios is a safe space for all individuals. We welcome members of the LBGTQAIA community with open arms. Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age or genetic information (including family medical history) is illegal and will not be tolerated. We have a zero-tolerance policy for discrimination or harassment of any kind.